The CardsSafe system is designed to safely retain customer credit, debit and ID cards while the cardholder runs a tab. CardsSafe is also perfect for situations where a customer tries out a product or service for a period before returning or settling the bill. CardsSafe has revolutionised how businesses manage customer tabs on or off their premises. Protecting assets, increasing customer spend and profits securely.
There are numerous benefits to hospitality and leisure businesses utilising CardsSafe, which have spanned over twenty years. Here are some of the most important.
CardsSafe is Quick & Easy to Use
The system is super easy to use and requires minimum instruction, saving you time and virtually eliminating the hassle of staff training. It is not hardwired and does not capture any data. Our hospitality clients use it alongside existing point-of-sale behind the bar, while our golf centre clients use it across their site to offer refreshments on the green.
The Securest Way to Keep Bar Tabs
It’s a fact that hospitality and leisure customers want their bank cards kept secure when they run a tab. Leaving a bank card in a till or folder is irresponsible and not good practice. Eliminating the worry that customers’ credit or debit cards are professionally looked after while they enjoy a meal and drink should be a top priority at every venue.
Trust and a happy experience are the cornerstones of good customer service. Venues with bar tabs offer patrons a convenient way to enjoy multiple drinks and extra dishes without the hassle of constant payment. Staff spend more time building relationships and less time taking payments. A streamlined experience will ensure that the customer spends more every time.
Deter Dine and Dash
Deterring dine and dash incidents will reduce losses and improve the bottom line. Implementing innovative technology can be a valuable ally in the fight against dine and dash. Consider hiring the CardsSafe system, which is designed to securely retain customer credit, debit, and ID cards while the cardholder runs a tab. It’s the ideal deterrent for anyone contemplating walking out of your establishment without paying because their card is safely tucked behind the bar in a CardsSafe unit. CardsSafe retains bank cards and allows secure tab-keeping. Rather than insisting on advance payment, businesses can keep tabs and up-sell while doing so.
Improving Customer Service
The hospitality industry thrives on creating memorable experiences. While a comfortable bed and a delicious meal are essential, exceptional customer service sets a business apart. In today’s world of instant reviews and social media buzz, providing top-notch service isn’t just a nice-to-have; it’s a must-have. So, how can you elevate your customer service and leave a lasting positive impression?
Technology can be a powerful tool for enhancing customer service. The idea is to make the customer’s experience as best as possible. Keeping bar tabs for food and drink bills will streamline the staff-to-customer experience, allowing the team to upsell. Customers who don’t have to reach for their wallets or cards regularly are more likely to make impulse purchases. Establishments that enable tabs will increase customer spending.
CardsSafe is Affordable
The beauty of CardsSafe is that it’s effective, easy to use and install, and incredibly affordable—it pays for itself!
Since 2003, CardSafe has been trusted by leisure and hospitality venues, from local pubs such as The Deers Hut in Hampshire to Lord’s, the home of cricket, to hotel chains such as Hilton Hotels. Golf centres such as The London Golf Club and Silvermere utilise CardsSafe in their pro shops and restaurants, and the system helps the National Portrait Gallery with its high-value audio equipment rentals.
One CardsSafe unit contains ten drawers that can hold ten customer bank cards. It can be hired for just £9.95 per month, and each hire comes with customer service troubleshooting and free replacement keys. Additional units can be added at any time.
Just one £120 dine and dash incident is the equivalent of one ten-card CardsSafe unit per year. With CardsSafe, the potential to prevent thousands of pounds of loss is significant.
CardsSafe is used by pubs, restaurants, bars, hotels and golf clubs all over the UK, from independent inns like the Deers Hut in Hampshire to top chains like Hilton Hotels and golf clubs like Silvermere and Lord’s, the home of cricket. They benefit from our service, and so can your business. Get in touch with our team today, or sign up here TODAY!
