CardsSafe Ltd. has been working with restaurants in the UK for over twenty years. The system allows staff to keep customer food and drink tabs securely and enables them to upsell in the process.
CardsSafe is also used by bars and restaurants to reduce and protect against dine & dash and credit card fraud and to reassure customers that their cards are being used securely and professionally.
Dine & Dash
A recent study conducted on 2,000 adults in the UK stated that 1 in 20 have left a restaurant without paying in the past. Up to 25% of participants said they consider leaving without paying when it takes too long for the bill to arrive. The usual transaction process in the restaurant sector allows patrons to dine and settle their bill at the end of the meal. This offers customer convenience but leaves the venue open to the possibility of the customer running off without paying. This type of theft is known as dine and dash. Whilst it is a crime punishable by UK law, fighting for losses is often time-consuming and stressful and requires substantial evidence in the form of CCTV footage or eyewitnesses. This issue occurs in all types of restaurants, from high turnover and low price points to premium establishments where bills cost hundreds of pounds.
Just one *£120 walkout is the equivalent of one ten-card CardsSafe unit per year. The potential to prevent thousands of pounds of loss is significant with CardsSafe.
To prevent dine & dash, staff simply retain the customer’s card on arrival and exchange it for a unique key. The card is safely stored away in a CardsSafe unit, offering peace of mind for the customer and extra assurance for the venue that the customer will find it much more difficult to make off without paying.
CardsSafe has been used by Youngs Pubs since December 2014, where our units were initially placed in Paternoster, Dirty Dicks and Master Gunner in London. In 2009, around 90’% of Young’s managed estate (where local managers make their own decisions) decided to get on board and have been using CardsSafe ever since. CardsSafe currently helps to protect 207 of Young’s outlets, including 39 Geronimos.
Because CardsSafe is affordable, the system is used alongside existing POS by larger chains and independent family-run diners, restaurants, cafes, pubs and bars. The wireless system does not capture any data, so it is GDPR compliant.
CardsSafe has revolutionised how businesses manage customer tabs on or off their premises. Protecting assets, increasing customer spend and profits securely.
Find out more here.